About Hatfree

Hatfree is a collective of senior network engineers and security practitioners who specialize in hospitality infrastructure. We've deployed networks for properties ranging from 50-room boutique hotels to 800-room resort chains, high-density concert venues serving 4,000+ simultaneous clients, and environmentally-challenging deployments like saltwater marinas. Our expertise spans RF design and capacity planning, network segmentation and security architecture, ISP resilience and failover, monitoring and operational visibility, and vendor governance. We don't sell hardware or lock you into proprietary platforms—we assess your current state, recommend solutions (commercial or open-source), and help you implement them with your existing vendors or ours.

What We Do

Specialized expertise in hospitality network infrastructure:

RF design for high-density environments—stadium-style AP placement, client limits, DFS channel planning, band steering. We've solved 300+ devices-per-AP disasters and designed for 4,000+ simultaneous clients.

Network segmentation isolating Guest Wi-Fi, PMS/POS, IoT, and vendor access. Defense-in-depth with VLAN enforcement, firewall rules, credential rotation, and session logging. PCI compliance without over-engineering.

Dual-ISP failover with SD-WAN for sub-minute automatic cutover. We've eliminated multi-hour outages and designed for properties where internet downtime = lost revenue.

Operational visibility with actionable metrics: uptime %, peak concurrent clients, sustained throughput, failed auth attempts, ISP failover events. Prometheus + Grafana for capacity planning and trend analysis.

Vendor relationship management: time-bound access, session logging, credential rotation policies, documentation requirements. Prevents persistent backdoors and undocumented changes.

Our Approach

We start with evidence-based assessment—non-intrusive RF scans, configuration audits, physical walkthroughs. Every property receives an 8-pillar score (0-10) translating technical findings to business risk: 'Security 1/10 = POS systems accessible from guest Wi-Fi', 'Capacity 2/10 = network will fail at 60% occupancy'. Deliverables include one-page color-coded scorecard, executive summary in plain language, and prioritized roadmap with three tiers: Quick wins (0-30 days, €0-500), Critical fixes (30-90 days, €5k-20k), Strategic upgrades (90+ days, €20k-100k). Each recommendation includes cost estimate, timeline, expected outcome metrics, and ROI justification. No vendor upsell, no fear-mongering—just honest assessment of current risk and practical paths forward.

Why Work With Us

Vendor-neutral—we recommend solutions based on your needs, not commission. Open to both commercial and open-source where appropriate.

Battle-tested expertise—we've solved capacity disasters (338 devices per AP → 48 APs with proper placement), security gaps (8-year-old unchanged vendor credentials), and eliminated multi-hour ISP outages with dual-WAN.

Transparent costs and outcomes—every recommendation includes upfront cost, recurring cost, timeline, and measurable success criteria. No hidden fees or scope creep.

Plain-language communication—we translate technical findings to business impact. 'Microwave interference on guest Wi-Fi during breakfast service' not '2.4 GHz co-channel interference detected'.

Real Results

Measurable outcomes from recent engagements:

Concert venue (3,200 capacity): 16 APs → 48 APs. Result: 4,200+ peak clients at 3-6 Mbps sustained, 3 total complaints in 50+ shows (vs 20-30 per show before), +280% social media posts.

4-property resort network (800+ rooms): Implemented 5-VLAN architecture, dual-ISP with SD-WAN, vendor access governance. Result: 99.6% uptime, zero security breaches, -40% support tickets, €0 lost revenue from outages.

Sailing marina (180 berths, saltwater environment): Marine-grade IP67 enclosures, environmental hardening. Result: Survived 3 major storms, 24/7 connectivity for live-aboard residents, zero salt corrosion issues.

Boutique hotel (100 rooms): Identified microwave interference on guest Wi-Fi channel. Quick win fix: changed channel (€0, 1 hour). Result: Guest complaints dropped 80% overnight.

Ethical Stance

Responsible disclosure

We report security findings to authorized contacts with time-bound disclosure schedules. No public disclosure without consent.

Consent culture

Non-intrusive assessment by default. Deep penetration testing or disruptive changes require explicit written approval.

Data minimization

We collect only what's necessary for assessment. Guest data never leaves your premises. Our reports contain aggregated metrics, not personal data.

No fear-mongering

We communicate risks plainly with real-world likelihood and recommend proportional controls. Not every hotel needs fortress-grade security.

For specialists: You belong here

If you notice misconfigured guest networks, unsafe vendor access, and wobbly Wi‑Fi—and you care enough to fix it—we built Hatfree for you.

What you get

  • Verified profile and a Hatfree specialist badge you can stand behind
  • Proposal templates with Hatfree branding — ethical, vendor‑neutral
  • Deliver with the backing of a community — no lock‑in or quotas

How it works

  1. Apply and get verified
  2. Receive your badge and profile
  3. Create proposals with confidence
  4. Deliver with the backing of the collective
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